👋 Tactful.ai is a next-generation omnichannel customer engagement platform, designed to empower businesses of all sizes to deliver exceptional customer experiences. By blending the human touch with cutting-edge AI innovation, we enable organisations to build meaningful, personalised interactions across every stage of the customer journey.

🕓 Start Date: Immediate
🌍 Location: Hybrid
💰 Salary: 150 - 250 GBP
🎁 Perks: Purpose-driven mission, supportive culture, ownership opportunities, continuous learning

🛠️ How the Hiring Quest Works

1. Register for the quest

2. Receive detailed instructions by email after registration closes

3. Submit your solution before the deadline

4. Top candidates will be invited to a technical review session

5. One candidate will be hired, others may be considered for future roles

🔍 Who We’re Looking For

1. ✅ Background in Computer Science, Information Systems, Digital Media, or a related field

2. ✅ Junior/mid-level – 1 to 3 years of professional experience in software industry

3. ✅ 1 year experience as Product Owner or Product Designer 

4. ✅ Passionate about building digital experiences: websites, apps, or chatbots

5. ✅ Good understanding of UI/UX principles 

6. ✅ Can communicate clearly in both Arabic and English

7. ✅ Comfortable writing structured documentation and visual flows

8. ✅ Eager to learn about chatbot design, user journeys, and system integrations

9. ✅ Bonus: Has experimented with tools like Figma, Miro, or chatbot platforms (even informally)

🎯 Your Mission: Design a multilingual event-booking WhatsApp chatbot

Business Context:
EventGo is a growing platform promoting events across Cairo, Riyadh, and Jeddah. We’re designing a WhatsApp assistant to help users discover events, reserve tickets, and make payments through local gateways — all in Arabic (Egyptian & Gulf dialects) and UK English, Check the task with all the required details.

📋 What You’ll Deliver

1. Design Document (Google Doc, Slides, or PDF) 

2. Explainer Video (5–10 min)

3. Check the task with all the required details.

🧰 Tech & Tools

1. Design Tools: Figma, Miro, Draw.io, or anything you prefer

2. Reference Docs:
   Meta Template Guide
   WhatsApp Message Templates API
   

📊 Evaluation Criteria

1. UX & Clarity of Chatbot Flow 30%

2. Language & Localization 20%

3. Systems Thinking 20%

4. Creativity & Business Fit 15%

5. Presentation & Communication 15%

📩 After Submission
Top candidates will be invited to a technical review session where we will:

• Discuss your design thinking

👉 Final decision made within 5 business days post-review.

👉 Ready to design a chatbot that speaks like a local, converts like a marketer, and feels like magic? Register Now